[ Feb 24 UPDATE ]
The CNY Vacation has already passed and our main warehouse has returned to work. However, because of the large number of orders, the processing speed may get a little bit slower than normal.
Every worker in our warehouse is working hard to bring your sparkling package to your door ASAP. Please kindly accept the delay and our sincere apologies for this inconvenience!
Because the Chinese New Year is coming, our main warehouse will shut down for a long holiday. So, we would love to announce the cut-off calendar.
To make sure your package arrives in plenty of time, please note the dates as the information below:
1/ For Diamond Painting: 8:00 AM Jan 19 (PST)
2/ For Tools & Accessories: 8:00 AM Jan 24 (PST)
Pleae note that from 10 to 17 Feb, we’ll be on Chinese New Year leave, however, you can still place your order and receive support from our CS team within 12 hours during the vacation. Your sparkling package will be produced right when our main warehouse back to work on Feb 20 and will be shipped out within the next 7 days. Please kindly accept the delay in fulfillment and order shipment, just contact us in case you need any further help.
We’re truly sorry if this causes any inconvenience for you. Wish you a very Sparkling Chinese New Year and Happy Diamond Painting!