WE’RE HAPPY TO HELP!

The primary goal of our contact center is to provide Diamond Painting fans with all the information they require, and we encourage visitors to our site to reach out to us with any feedback or suggestions on where and how we can improve your crafting journey with us.

If you should run into any issues before, during, or after your ordering process, or once you’ve received your product, we urge you to get in contact with our friendly, professional, and knowledgeable customer support staff.

We have various support channels available, and you can pick the one you find most convenient:

• Email: help@prettyneatcreative.com 
• LiveChat: The widget is on the bottom, right side of the page  
• Facebook Page
• Telephone: +1(918)986-7681

Our Business Address:

Onfolio Crafts LLC
8 The Green Dover
Delaware
United States
19901

(Please note that we do not process returns at this address. You can find our Return & Refund policy here.)

We promise to respond to your query within 8 hours – weekends and holidays included.