The progress of putting small pieces on a canvas and seeing its sparkling outcome is absolutely addictive. However, have you ever thought about working on a mysterious canvas? You can only know how your artwork looks like when you finish it.
We have 20 choices for this item and will monthly change the designs, which means that you don’t need to worry about getting repeated patterns. Sure that it would be the most interesting chapter on your dazzling journey. Then why not start that fascinating experience right now with a Mystery Diamond Painting?
Our professional designers carefully and precisely edit each custom-made order to ensure the best end-product. Please note that custom orders typically take up to 10 days to be designed and shipped.
We ship orders globally, and parcels usually arrive in the US within 1-3 weeks and 2-4 weeks in other countries.
You will receive a confirmation email on completion of your order and again when your order has been shipped informing you of the tracking number.
When you receive your Diamond Paint kit, you’ll find everything you need to get started included in your kit. This will include a crease-free canvas, a tool kit, assorted diamonds, and an inventory sheet.
Check Your Diamonds
You’ll find numerous zip-locked bags which contain different colored diamonds. Each bag will be labeled with a DMC code. Please double-check that you have received enough diamonds in each color to complete your project. Feel free to email us at firstname.lastname@example.org if you find you’re coming up short.
Store Your Diamonds
To avoid losing any of your diamonds, we recommend you store them in appropriate containers such as diamond boxes, and you can find some suitable options here. You can also just keep them safe in the baggies they arrived in. Make sure each bag is tightly closed to avoid any diamonds from falling out.
Using Your Pen Tool
Remove the plastic layer over the pink was and dip your pen tool into the was until it’s filled. This process helps the diamonds stick to the pen tool when picking them up.
Placing The Diamonds
Select a color diamond you wish to work with and pour them onto the sorting tray. Gently shake the tray so all the diamond’s 5D facets face up. Peel off the portion of plastic from the canvas you’d like to work on and start placing the diamonds on the canvas to coincide with the pattern.
Your Completed Work
Once you’ve completed your canvas, you can seal and frame the finished project if you wish to do so. We explain how to seal your project here. You can now either gift this to a loved one or hang it in your home to be admired by friends and family.
1. For whom is Diamond Painting intended?
Anyone with an interest in Diamond Painting art will find the hobby entertaining and fulfilling. Remember, there is no right or wrong way to start or complete a Diamond Painting. You might, however, be hesitant to begin your first project and worry about doing it incorrectly. The trick is to relax and enjoy the process. Everything you need to start and complete your project will be included in your order. You’re also welcome to read our beginner guide here.
2. From where will my order be shipped?
We are a US-based company with our main warehouse situated in China, and our products are shipped from here to any global destination. Ready-made canvases are on hand to be shipped out within two days of ordering. Please enquire at email@example.com to determine if we have your favorite Diamond Painting canvas in stock.
3. Where do you ship to?
Our products are shipped to any global destination.
4. How long before after purchase will my order be shipped?
All diamond painting orders will take up to 10 business days to process and be transported to our logistics agency. Shipping to the US usually takes between 1-3 weeks and 2-4 to other countries.
5. When will I receive my items after I place an order?
Your item may take 1-4 weeks to arrive, depends on your country. We update the latest shipping status here: 17Track
You can also refer to our shipping status updates here.
Please don’t hesitate to reach out to us at firstname.lastname@example.org if you have any trouble tracking your order.
6. What are the accepted payment methods on Pretty Neat Creative?
We accept credit cards (Visa, Master Card, American Express, and Discover) and PayPal. Cash on Delivery (COD) is not supported at the moment.
7. Can I use several discount codes in one order?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
8. Can I cancel my order?
Yes, you can cancel an order on the condition that the cancellation is requested within 24-hours of placing your order. Please send us a direct message through the website chatbot to assist you with this. Your payment will be credited back to your account once cleared. Paypal payments usually take 1-2 days, and Credits Card refunds take approximately 3-5 business days.
9. Can I return my order if I don’t like it?
Yes, you may. Pretty Neat Creative purchases are eligible for returns for up to 365 days after the original date of purchase for a full refund. Refunds will be made through the same payment method you used when making the purchase.
10. How do I return a faulty product?
Please read our Return and Refund Policy here.
You can’t even guess what drawing it is, so it’ll be surprise until it does. It came pretty fast.
This is my first mystery diamond painting. Everything looks fine, clear symbols, picture size is 30 x 40 cm. Hope I’ll be able to show the finished picture soon. Shipping is normal.
I can tell what the image will be, but I am excited to do this. the colors are very pretty and nice and bright. Shipping took almost 3 weeks though. but I love that this is on poured glue and not double sided adhesive.
Very nice canvas of very good quality. Round diamonds arrived in numbered bags and very regular and very shiny… I’m delighted.