The progress of putting small pieces on a canvas and seeing its sparkling outcome is absolutely addictive. However, have you ever thought about working on a mysterious canvas? You can only know how your artwork looks like when you finish it.
We have 20 choices for this item and will monthly change the designs, which means that you don’t need to worry about getting repeated patterns. Sure that it would be the most interesting chapter on your dazzling journey. Then why not start that fascinating experience right now with a Mystery Diamond Painting?
Our designers will carefully correct each custom-made order to have the best outcome because that orders typically take up to 10 days to produce.
We do support worldwide shipping. It takes totally 1-3 weeks for our package to arrive at the USA and 2-4 weeks to other countries.
You will receive an email confirming your purchase and tracking number so no worries!
1. Who can do diamond painting?
Everyone can! There are no right or wrong ways to start a diamond painting project.
If you are hesitant to start your first one because worrying about mishaps or how to complete? No worries, you need to relax and just go with it. Everything is totally included in the package to get started.
Still need more tips before the start? Read Here
2. Where are your items shipped from?
We are a Singapore-based company operating with the main warehouse in China, from there our products will be worldwide shipped out. We have a branch warehouse in US as well, which stores the seasonal and best-selling items.
3. Where do you ship to?
We do support worldwide shipping.
4. How long do I wait until my order is sent out?
All diamond painting orders are made-to-order so it takes up-to 10 business days to process in our warehouse and transport to Logistic Agency then. This means that your order will carefully be produced one by one and then sent out within this period.
5. When will I receive my items after I place an order?
Your item may take 1-4 weeks to arrive, depends on your country. We update the latest shipping status here: https://www.prettyneatcreative.com/blog/shipping-status-update/
6. What are your Payment Methods?
We accept credit cards (Visa, Master Card, American Express, and Discover) and PayPal. Cast on delivery (COD) is not supported at the moment.
7. Can I use several discount codes in one order?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
8. Can I cancel my order?
Probably! Cancellations should be made within 24 hours of order placement. Please direct messages to us for further support.
Your payment will be credited back to your account once cleared. Paypal will take 1-2 days, for Credits cards will take around 3-5 business days.
9. Can I return my order if I don’t like it?
You probably can! Pretty Neat Creative purchases are eligible for returns up to 365 days after the original date of purchase for a full refund. Refunds will be made in the same form of payment originally used to make the purchase.
10. What if I need to return something?
Please read our guide here.
You can’t even guess what drawing it is, so it’ll be surprise until it does. It came pretty fast.
This is my first mystery diamond painting. Everything looks fine, clear symbols, picture size is 30 x 40 cm. Hope I’ll be able to show the finished picture soon. Shipping is normal.
I can tell what the image will be, but I am excited to do this. the colors are very pretty and nice and bright. Shipping took almost 3 weeks though. but I love that this is on poured glue and not double sided adhesive.
Very nice canvas of very good quality. Round diamonds arrived in numbered bags and very regular and very shiny… I’m delighted.
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