Just finished a Diamond Painting project and looking for a frame that is lovingly handmade? You’re in the right place. Take a look at our U-nail Stretcher Bar Frame, you’ll fall in love with this item at very first sight.
Moreover, if you’re struggling with looking for a frame with a suitable size for your artwork, there’s nothing for you to worry about it anymore since we can help customize any size of the frame upon your demand.
How to choose the best frame size for your canvas?
Note: Picture size is the size of the pasting area covered with glue.
Tip: Frame size would be inches size.
Ex: Picture size: 40x50cm => Frame size = Inches Size: 16”x20”
Because we have several warehouses, it may take up-to 7 days to prepare for your item.
We do support worldwide shipping. It takes totally 1-3 weeks for our package to arrive at the USA and 2-4 weeks to other countries.
You will receive an email confirming your purchase and tracking number so no worries!
1. Who can do diamond painting?
Everyone can! There are no right or wrong ways to start a diamond painting project.
If you are hesitant to start your first one because worrying about mishaps or how to complete? No worries, you need to relax and just go with it. Everything is totally included in the package to get started.
Still need more tips before the start? Read Here
2. Where are your items shipped from?
We are a Singapore-based company operating with the main warehouse in China, from there our products will be worldwide shipped out. We have a branch warehouse in US as well, which stores the seasonal and best-selling items.
3. Where do you ship to?
We do support worldwide shipping.
4. How long do I wait until my order is sent out?
All diamond painting orders are made-to-order so it takes up-to 10 business days to process in our warehouse and transport to Logistic Agency then. This means that your order will carefully be produced one by one and then sent out within this period.
5. When will I receive my items after I place an order?
Your item may take 1-4 weeks to arrive, depends on your country. We update the latest shipping status here: https://www.prettyneatcreative.com/blog/shipping-status-update/
6. What are your Payment Methods?
We accept credit cards (Visa, Master Card, American Express, and Discover) and PayPal. Cast on delivery (COD) is not supported at the moment.
7. Can I use several discount codes in one order?
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
8. Can I cancel my order?
Probably! Cancellations should be made within 24 hours of order placement. Please direct messages to us for further support.
Your payment will be credited back to your account once cleared. Paypal will take 1-2 days, for Credits cards will take around 3-5 business days.
9. Can I return my order if I don’t like it?
You probably can! Pretty Neat Creative purchases are eligible for returns up to 365 days after the original date of purchase for a full refund. Refunds will be made in the same form of payment originally used to make the purchase.
10. What if I need to return something?
Please read our guide here.
I LOVE the colour of my frame and I’m so excited to get started framing my canvas.
I liked it so much that I bought two of them. They are well-made, love the wood color. Packaged very nicely and protected with bubble wrap.
I am in love with this u-nail stretcher bars! I’m pleased to found this. Thank you PNC
Absolutely love my diamond paintings. Great customer service! Will definitely order from Pretty Neat Creative again
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The materials are chosen one by one with all our hearts: the softest canvas, the sparkliest beads with 26 facets and the poly glue applied by pouring technique. You deserve just the best, in quality and in affordability!
Our packages are handcrafted from start to finish to ensure the highest quality down to the smallest details. Each friendly cardboard tube prevents canvas creases, wrinkles, and breakage!
At Pretty Neat Creative, “NO” is hardly ever the answer. Your purchase is completely risk-free and protected by our 365-day return policy! We will ensure your satisfaction as it is the highest priority.