It doesn't happen often, but when it does, it can just wreck your whole week: your package gets lost! Having the shipping insurance is absolutely fabulous! I may have to wait a bit longer, but at least all is not lost :)
Anyone with an interest in Diamond Painting art will find the hobby entertaining and fulfilling. Remember, there is no right or wrong way to start or complete a Diamond Painting. You might, however, be hesitant to begin your first project and worry about doing it incorrectly. The trick is to relax and enjoy the process. Everything you need to start and complete your project will be included in your order. You’re also welcome to read our beginner guide here.
We are a US-based company with our main warehouse situated in China, and our products are shipped from here to any global destination. Ready-made canvases are on hand to be shipped out within two days of ordering. Please enquire at firstname.lastname@example.org to determine if we have your favorite Diamond Painting canvas in stock.
Our products are shipped to any global destination.
All diamond painting orders will take up to 10 business days to process and be transported to our logistics agency. Shipping to the US usually takes between 1-3 weeks and 2-4 to other countries.
We accept credit cards (Visa, Master Card, American Express, and Discover) and PayPal. Cash on Delivery (COD) is not supported at the moment.
Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.
Yes, you can cancel an order on the condition that the cancellation is requested within 24-hours of placing your order. Please send us a direct message through the website chatbot to assist you with this. Your payment will be credited back to your account once cleared. Paypal payments usually take 1-2 days, and Credits Card refunds take approximately 3-5 business days.
Yes, you may. Pretty Neat Creative purchases are eligible for returns for up to 365 days after the original date of purchase for a full refund. Refunds will be made through the same payment method you used when making the purchase.
|Your Pretty Neat Creative Order Includes|
|Reusable Packaging||Precision Tweezers|
|Crease-Free Canvas||Pink Wax|
|26-Facet Diamonds||Thank You Card|
|Diamonds in Labeled Zip Bags||365-Day Return Policy|
|Magic Multi Placer||Unlimited Replacement Beads|
|Pen Grip||Lifetime Warranty|
|Tray With Funnel|
|Your Pretty Neat Creative Order Includes|
|Thank You Card|
|Diamonds in Labeled Zip Bags|
|365-Day Return Policy|
|Magic Multi Placer|
|Unlimited Replacement Beads|
|Tray With Funnel|
I love the metal tips. Especially the one with the larger opening. I wish I could purchase just the pen tip.
The pen is also great. It’s very comfortable to hold and with the metal tip it’s amazing.
My package arrived today, I was so excited to get it. I didn't expect the resin pen to be so beautiful. There are no bubbles in the resin and it sparkles so nicely. I am very happy about the metal tip set, it came in a cute little tip holder case which will be very handy for me. I can't wait to use it!
Pretty neat made sure my painting was the correct size suitable for my painting. They really care about their customers needs.
I just cant stop looking at my picture, its beautiful. I made it with square diamonds. My friend loved it.
I was very pleased with the quality of the packaging and in the product itself. There were no wrinkles on the canvas and the stones were nicely packaged in zip lock baggies. The only down side was the tools that were sent were very cheap. This was not an issue for me however because I have purchased my own high quality tools to use. Overall, I was very pleased with this product. I would definitely purchase from this company again.
this item is so beautiful... I love cats and kittens, they are so cute !!!! thank you PNC all your items are wonderful !
The design was very clearly marked on the canvas. The canvas itself was very soft and pliable. The diamond drills were high quality and plentiful. The finished design turned out beautiful. PNC has always been my go-to vendor for high quality diamond painting designs.
The service and quality of the product is very high. We are delighted with the personal service and the product came very well packed when delivered.
The actual diamond art is of high quality which we are very pleased with having purchased other diamond arts that are difficult to see and complete correctly.
Thank you for all your assistance and great quality.
I love PNC, not only because of the beautiful customs they make but mostly because the customer support is fantastic! They have helped me with a number of customs I have had made and they always try to get the best price for size for me (I am in $AU) and will honestly tell me if a picture I want to have made up will work or not. The people who work in customer service are always polite and very helpful and because I work in hospitality I think this is of utmost importance when dealing with any customer. I can not recommend PNC enough! Love you guys ❤️❤️❤️❤️
I am 80 and they have helped me so much in the last 3 years not being tech savvy they do my orders etc I would never go anywhere else to get my paintings I am addicted to doing them and god willing I will be able to do them for a few more years 💜💜💜🖤💜🖤🖤🖤🖤 Wendy Irving australia
This was the first attempt at doing this painting and extremely please with the quality and finish, soo proud l have had it framed and already taking pride being hung in our entry at home, great job guys keep it up.I am in the process of ordering my next one.. Patrick.
Order for 3 customs placed 4th January, arrived in Scotland 13th January!!! How is that even possible? The quality of the canvas is outstanding, I would never use any other company, trust me I’ve tried and no one else comes close to PNC’s customer service, the quality of the canvas, drills and prints. And I must mention the packaging, it’s so sturdy and the paintings are so protected, not a bash or bend in the painting. Save yourself time, money and stress just use PNC
I have not ordered a custom in over a year. But the ones I have ordered have always been excellent
I have to be honest I have not started this project BUT I have been very pleased with all that I have received from Pretty Neat Creative and I know this project will be no different. It will be fun to do and will be amazing when it is completed.
I've been wanting to do a custom for years, but was afraid of how it would turn out. Finally ordered 2 as Christmas presents and I couldn't be happier. Well definitely order more in the future!
WHAT'S IN YOUR KIT?
WHY PRETTY NEAT CREATIVE?
We hand-craft each friendly cardboard tube to prevent canvas creases, wrinkles, and breakage!
Our designers devote all their energy to bring you the newest unique-trendy designs.
Your purchase is completely risk-free and protected by our 365-day return policy!
Lifetime Satisfaction Warranty
For the whole lifetime, we provide you with Unlimited and Free-Replacement Beads.